Ashburn has no City Hall: Loudoun County is the local government. Supervisor Michael Turner represents Ashburn District; the county main line is 703-777-0100.
Last checked Oct. 18, 2026. Every number comes from the agency’s own website, linked below. Sources: Loudoun County Board of Supervisors, County Administrator and department pages.
Ashburn has no City Hall. It is an unincorporated community, so there is no mayor, town council or city manager. Loudoun County is the local government for trash permits, zoning, taxes, parks and roads planning, and the county Sheriff’s Office is Ashburn’s police. Which supervisor represents you depends on your address; the board has an Ashburn District, but not every Ashburn address is in it. Find yours with the county’s representative lookup.
Most-needed numbers
- Emergency: 911
- Police and fire non-emergency: 703-777-0637
- Loudoun County main line: 703-777-0100
- Report a problem (potholes, trash haulers, zoning, illegal signs): Loudoun Express Request (LEx) or 703-777-0103
- Board of Supervisors: 703-777-0204; comment line 703-777-0115
The Board of Supervisors
The nine-member board sets county tax rates, the budget and land-use decisions. Members, as listed by the county:
| Member | Seat |
|---|---|
| Phyllis J. Randall | Chair, at-large |
| Michael R. Turner | Vice chair, Ashburn District |
| Juli E. Briskman | Algonkian District |
| Sylvia R. Glass | Broad Run District (office 703-771-5088) |
| Caleb Kershner | Catoctin District |
| Matthew F. Letourneau | Dulles District |
| Kristen C. Umstattd | Leesburg District |
| Laura A. TeKrony | Little River District |
| Koran Saines | Sterling District |
The board’s main phone is 703-777-0204; its offices are at the Government Center, 1 Harrison St. SE, Leesburg. Supervisor Turner’s district page lists his staff aides, and Supervisor Glass’s page lists hers.
County Administrator Tim Hemstreet runs day-to-day county operations: 703-777-0200, Government Center, fifth floor.
County offices
| Need | Office | Phone |
|---|---|---|
| Real estate and car tax bills, payments | Treasurer | 703-777-0280 |
| Assessments, tax relief, business registration | Commissioner of the Revenue | 703-777-0260 |
| Building permits and inspections | Building and Development | 703-777-0220 |
| Zoning, code enforcement, trash hauler permits | Planning and Zoning | 703-777-0246 |
| Road projects | Transportation and Capital Infrastructure | 703-737-8624 |
| Landfill, recycling | Waste Management | 703-771-5500 |
| Parks and recreation | PRCS | 703-777-0343 |
| Animal Services, dog licenses, lost pets | Loudoun County Animal Services | 703-777-0406 |
| Restaurants, wells and septic | Environmental Health | 703-777-0234 |
| Elections and voter registration | Office of Elections | 703-777-0380 |
| Fire marshal, fireworks | Fire Marshal’s Office | 703-737-8600 |
Public safety
- Loudoun County Sheriff’s Office: the police agency for Ashburn. Headquarters 803 Sycolin Road SE, Leesburg; main line 703-777-0407. Anonymous tips: Loudoun Crime Solvers, 703-777-1919.
- Fire and rescue: Loudoun County Fire and Rescue with the Ashburn Volunteer Fire and Rescue Department, whose Station 6 is at 20688 Ashburn Road.
- Non-emergency dispatch for both: 703-777-0637.
Utilities and schools
| Service | Provider | Phone |
|---|---|---|
| Water and sewer | Loudoun Water | 571-291-7880 |
| Electricity, depending on address | Dominion Energy | Outages 866-366-4357 |
| Electricity (some Loudoun addresses) | NOVEC | 703-335-0500 |
| Roads, potholes, snow on state roads | VDOT | 800-367-7623 |
| Public schools | Loudoun County Public Schools | 571-252-1000 |
Trash is not a county service in Ashburn; your HOA or private hauler collects it. See our trash guide.
What this means for you
For anything local, start with LEx or the county main line, and contact your district supervisor when a county decision affects your street. Related guides: property taxes, building permits and zoning, voting and power outages.
Frequently asked questions
Does Ashburn have a mayor or a City Hall?
No. Ashburn is an unincorporated community, so Loudoun County is its local government. Residents are represented by the county Board of Supervisors, not a mayor or city council.
Who is the Ashburn District supervisor?
Michael R. Turner, who is also vice chair of the Loudoun County Board of Supervisors. His office is reached through the board’s main line, 703-777-0204.
What is the non-emergency number for police in Ashburn?
703-777-0637, the Loudoun County Emergency Communications Center, which dispatches both the Sheriff’s Office and Fire and Rescue. Call 911 in an emergency.
Who do I call about a zoning violation or a neighbor’s property in Ashburn?
Loudoun County Planning and Zoning at 703-777-0246, or report it online through Loudoun Express Request (LEx) or at 703-777-0103.
Who provides water in Ashburn?
Loudoun Water, at 571-291-7880. It serves Loudoun County residents who live outside the incorporated towns.
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